General
Where can I find my nearest stockist or display models?
Visit the WHERE TO BUY section on the Outdoor Revolution Website.
Why is the roof of my caravan awning, drive away awning or family tent wet in a morning; is it leaking?
This could be condensation; condensation is a natural occurrence, which is caused by changes in the ambient temperature or a lack of ventilation, allowing moisture to gather on the inside; this is a natural process and cannot be prevented.
What pegs have been supplied with my Outdoor Revolution product?
The pegs supplied are standard steel ground pegs.
Do Blue Diamond Products & Outdoor Revolution sell directly to the public?
No.
Are Outdoor Revolution's caravan awnings, drive away awnings or family tents suitable for seasonal pitch?
Outdoor Revolution products have been designed especially for regular touring use, of usually around two weeks.
Why can't I locate my product on the website?
We create BRAND NEW products each year, as well as continuously improving our rerunning products. Outdoor Revolution remove products from the website, as soon as we run out of stock and receive confirmation that we are not ordering any more of the item.
Will my accessories for an older model fit newer variation?
This depends on the accessories in question and the product you are attempting to use it for.
Where can I view Outdoor Revolution products?
Unfortunately we do not have a showroom, which means that your best options for viewing our caravan awnings, drive away awnings, family tents and camping accessories first hand is to visit one of our upcoming trade exhibitions or one of your local stockists.
Do you retail outside of the UK?
As we are the manufacturer, we do not sell directly to the public regardless, however, we sell a number of our products to international distributors
Why are the majority of your groundsheets sewn-in?
Sewn-in groundsheets are slowly becoming the norm; this is due to the unparalleled protection they provide
What steps should I take to keep my caravan awning, drive away awning or family tent in good condition?
Your unit should be kept dry when placed into storage to avoid mould or mildew build up.
How do I know if my product is suitable for my desired pitch?
It very much depends on rules of the site you are visiting; a site may request a breathable groundsheet or have specific dimension constraints that you cannot exceed.
Are Outdoor Revolution caravan awnings, drive away awnings and family tents waterproof?
Each product from our current range is waterproof
What are the benefits of having Twin Piping (6mm x 4mm) on my caravan awning, drive away awning or motorhome awning?
This is to add further flexibility for those who enjoy touring in a caravan, campervan or motorhome.
Do your products include an Electrical Hook-Up Point?
Most of our drive away awnings and family tents feature an electrical hook-up point, in the form of a luminous zip.
Will my Universal Two Berth Inner Tent Accommodate a Double Air Bed?
Although we cannot guarantee that every double air mattress on the market will be compatible, we have designed the Two Berth Inner Tent to accommodate two average adults.
What should I do if I receive an error message on the Jet Stream Electric Pump?
In the unlikely event of an error message appearing on the screen of the Jet Stream Electric Pump; please follow these simple instructions
What does the HDE in our fabrics refer to?
This represents High Density Endurance.
What is Revolution 100?
Revolution 100 is an exclusive feature to Outdoor Revolution, in which every hundredth person to register the Lifetime Guarantee on their Oxygen Air Frame can be entered into a competition